Get started with Service Collection
Service Collection is a group of apps and AI experiences to help teams deliver exceptional service experiences for employees and customers. Get familiar with each app, then learn about key best practices.
Meet the Service Collection
Every app and agent in the Service Collection has a part to play, and they're even more powerful together. Learn the basics of how to use each of them here, and explore the catalog to go deeper.Get started quickly with Jira Service Management
Track and resolve customer requests, keep your team organized, and work efficiently.
Take the courseGet started quickly with Rovo
Discover the power of Rovo search, chat, and agents, and get started using Rovo search.
Take the courseWhat is Customer Service Management?
Support external customers by organizing and resolving their requests with help from AI and shared knowledge.
Take the lessonExplore Atlassian Assets
Manage your organization’s assets — any items, resources, or components your organization uses, owns, or manages.
Take the lessonShared practices for service teams
The apps that make up Service Collection are complemented by a set of practices that help service teams get on the same page and solve challenges faster.Align work to goals
Explore best practices for ensuring work is meaningfully connected to strategic objectives.
Take the coursePlan and track work together
Apply practical techniques to organize, execute, and communicate progress on your projects.
Take the courseUnleash collective knowledge
Foster a culture of open, high-quality information sharing among leaders, teams, and individuals.
Take the courseMake AI a part of the team
Avoid common AI pitfalls, follow best practices, and drive company standards as a leader or team member.
Take the courseImprove your team’s collaboration
Build healthy teams by applying Atlassian's innovative teamwork philosophies and tools to your everyday work.
Take the learning path